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Navigating the Challenges: Advice for Successfully Leading Your Remote Sales Team

4/24/2023

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In today's fast-paced and unpredictable business environment, remote sales teams are becoming increasingly common. For sales leaders, this poses a unique set of challenges that require effective communication, strategic thinking, and adaptability. Whether you're managing an established remote sales team or just beginning to navigate the shift from traditional office-based work to distributed teams, this blog post is for you! Join us as we share practical advice and insights on successfully leading your remote sales team through even the toughest of challenges. From building trust to fostering collaboration across time zones and cultures - we've got you covered! So, sit back, relax, and let's dive in together!
 
Introduction: Challenges of Leading a Remote Sales Team
 
As the COVID-19 pandemic proved to us, many companies are finding that they need to rely on remote sales teams to keep their business running. While this can be a great way to promote social distancing and keep employees safe, it can also be a challenge to manage a remote sales team effectively.
 
There are a few key challenges that you may face when leading a remote sales team:
1) Communication: It can be difficult to stay in touch with remote employees and ensure that everyone is on the same page. You may need to invest in new communication tools, such as video conferencing software, to help you stay connected with your team.
2) Training: You will need to find new ways to train your employees on products or services and company policies. This may require more use of online resources, such as webinars or e-learning courses.
3) Motivation: It can be tough to keep your team motivated when they're not in the office environment. You'll need to find creative ways to keep them engaged, such as setting goals and offering incentives for meeting targets.
If you're struggling to navigate the challenges of leading a remote sales team, don't worry - you're not alone. There are plenty of resources available to help you overcome these challenges and succeed in this new normal.
 
Tip #1: Establish Clear Goals and Objectives
 
As a remote sales leader, it's important to have clear goals and objectives for your team. If your team is spread out across the country or globe, it can be difficult to keep everyone on the same page. Having a well-defined plan will help ensure that everyone is working towards the same goal. Here are a few tips for setting clear goals and objectives for your remote sales team:
1. Define your company's overarching goals and objectives. What does your company hope to achieve in the short-term and long-term? Be specific and set realistic targets.
2. Communicate these goals and objectives to your team. Make sure everyone understands what is expected of them and why these goals are important.
3. Break down these goals into smaller, achievable steps. Create a plan of action that details how each goal will be reached. Assign specific tasks to individuals or groups so that everyone has a role to play in achieving the goals.
4. Schedule regular check-ins with your team to ensure that everyone is on track. Establish course corrections where necessary but also offer praise and encouragement when progress is being made.
 
Tip #2: Invest in the Right Technology
 
To successfully lead a remote sales team, it is important to invest in the right technology. The right technology will allow you to stay connected with your team and manage your sales process effectively.
Some of the key technologies you should consider investing in include:
-A CRM system: A CRM system will help you manage your customer relationships and sales pipeline. It can also be used to provide your team with valuable data and insights. You can build your own dashboards, and everyone will know if they are winning or losing the sales battle.
-A communication tool: A communication tool like Slack or Teams can help you stay in touch with your team members and keep everyone on the same page. You may need to invest in video technology like Zoom or Google meets.  Many companies have already done this in the post-COVID era.
-A project management tool: A project management tool like Asana or Trello can help you track progress and keep your team organized.
By investing in the right technology, you’ll be able to better support your remote sales team and drive success.
 
Tip #3: Set Up Regular Check-Ins
 
When you're managing a remote sales team, it's important to set up regular check-ins so you can stay on top of what's going on and offer guidance and support when needed. Here are some tips for making the most of your check-ins:
1. Set a regular schedule for check-ins and stick to it. This will help ensure that you're getting the information you need on a regular basis and that your team knows when they can expect to hear from you. I like to make this a reoccurring calendar invite for weeks out, then just manage the exceptions.
2. Make sure each check-in has a specific purpose. Whether you're reviewing goals, giving feedback, or addressing concerns, having a clear focus will help you make the most of your time together. I have an agenda of 2-3 key things we talk about each week and then leave time for other items as they come up.
3. Be prepared to listen as well as talk. Your team members may have insights or ideas that you haven't considered, so it's important to create an open dialogue where everyone feels comfortable sharing their thoughts.  You need that intel from the field!
4. Follow up after each check-in. Send a summary of what was discussed and any action items that need to be addressed so everyone is on the same page, and no one forgets anything important. This step is often forgotten.
 
By following these tips, you can make sure your remote sales team stays connected and on track for success.
 
Tip #4: Create Opportunities for Collaboration
 
In any sales organization, it's essential to create opportunities for collaboration. When everyone is working remotely, this can be challenging, but there are a few things you can do to encourage collaboration among your team members.
One way to promote collaboration is to host regular team meetings, either in person or via video conference. During these meetings, allow time for each member of the team to update the others on their progress and challenges. This will not only keep everyone up to date on what's going on, but it will also give team members a chance to brainstorm solutions together.  Assign development projects where different departments can work together.  Delegate some duties to someone who wants to get into sales leadership.  Assign presentation topics to team members that are excelling in a certain area and give them time to present to the team.
Another way to encourage collaboration is to create opportunities for social interaction among your team members. This can be done by organizing regular social events or hosting weekly virtual coffee chats. These types of activities promote bonding and teamwork, which can be beneficial when it comes time to collaborating on sales goals.
 
Tip #5: Drive Accountability
 
If you want your remote sales team to be successful, you need to drive accountability. Without accountability, it's easy for team members to get lazy and not put in the work required to succeed.
 
There are a few key things you can do to drive accountability on your team:
1. Set clear expectations. Be very clear about what you expect from your team in terms of results, activity levels, etc. If team members know exactly what is expected of them, they are more likely to meet those expectations.
2. Hold regular check-ins. Check in with each member of your team regularly to see how they are progressing and to provide feedback. This will help keep them on track and accountable for their results.
3. Use data and analytics. Track metrics such as sales numbers, conversion rates, and other relevant data points. This will help you identify any areas where team members are falling behind and need additional support or coaching. Having individual and team dashboards are critical so they can see how they are progressing towards your key objectives.
4. Provide incentives. Motivate your team by offering rewards or bonuses for meeting or exceeding performance goals. This will help them see the value in putting in the extra effort required to be successful.
5. Be supportive but firm . As the leader of your team, it's important that you be both supportive and firm when it comes to driving accountability . Your team needs to know that you believe in their ability to succeed , but also that you won't tolerate mediocrity . The right mix of support and
 
Conclusion
 
Effectively leading a remote sales team can pose challenging, but it is achievable with the right tools and strategies. By ensuring open lines of communication, utilizing collaboration software to keep teams connected, creating a sense of accountability for your staff through regular check-ins, and building trust among teammates as well as brainstorming creative solutions together regularly will help you successfully lead your remote sales team. With these tips in mind, you’ll be sure to create an atmosphere that promotes success for both your business and employees alike.

If you would like to learn more, reach out for a free consultation: syelleness@gmail.com
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Why Effective Sales Leadership is Essential for Consistent Revenue Growth

4/17/2023

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​Are you struggling to achieve consistent revenue growth despite having a great product or service? Perhaps the missing piece of the puzzle is effective sales leadership. A strong sales team can only thrive under the guidance and direction of skilled leaders who understand how to motivate, train, and empower their reps. In this blog post, we'll explore why effective sales leadership is essential for driving revenue growth and how you can cultivate these crucial skills within your organization. Get ready to take your business to new heights!
 
Introduction to Effective Sales Leadership
 
Sales leadership is a complex and challenging role, but it is essential for consistent revenue growth. The most effective sales leaders are able to motivate their teams, overcome objections, and close deals. They also have a deep understanding of their products and the market.
The role of sales leader is constantly evolving, and the best sales leaders are always learning and adapting to the world in which they are selling. They stay up to date on the latest sales strategies and technologies, and they are always looking for ways to improve their team's performance.
If you are interested in becoming a more effective sales leader, this guide is for you. We will give you some things to consider as you evaluate your sales team and it’s leadership.
 
Qualities of a Successful Sales Leader
 
There's no question that sales leaders play a pivotal role in an organization's revenue growth. But what makes a successful sales leader? Here are some qualities that are essential for consistent revenue growth:
 
1. The ability to recruit, hire and retain top talent. A successful sales leader knows how to identify top performers and build a strong team. They're also able to keep their team motivated and focused on achieving results.  They focus on each sales rep and treat them each as individuals while helping them develop as a sales professional.
 
2. A deep understanding of the market. A successful sales leader is intimately familiar with their target market and knows how to position their products or services for maximum impact. They understand the needs and pain points of their customers and know how to address them effectively.  They are a role model for the sales team that they lead.
3. Strong communication skills. A successful sales leader is an excellent communicator, both verbally and written. They're able to clearly articulate the vision and goals of the organization, as well as give clear direction to their team members. They're also skilled at handling objections and difficult conversations with clients or prospects.  They listen to the needs of their team and customer base.
4. High emotional intelligence . A successful sales leader is highly attuned to the emotions of others, which allows them to better understand customer needs and build strong relationships with clients and prospects. They're also able to manage their own emotions, stay calm under pressure, and maintain a positive outlook even in challenging situations.  They provide honest feedback and have strong coaching skills.
 
Strategies to Help Develop Your Sales Leaders
 
Sales leadership is a critical component of any organization that wants to achieve consistent revenue growth. Unfortunately, many organizations either don't have effective sales leaders in place, or they haven't developed the necessary strategies to help their sales leaders be successful.
 
If you're looking to develop your sales leaders and help them be more effective, here are a few strategies to consider:
 
1. Define what success looks like for the sales team they are going to be leading. With clarity on the finish line, they will have a higher probability of getting their team across the finish line! Without a clear understanding of what's expected, it'll be difficult for sales leaders to set and achieve goals.
2. Train and support your sales leaders so they have the skills and knowledge necessary to be successful. This includes everything from product training to coaching and mentoring.  Make the investment in their further development as well as the sales reps.  Leadership training is often over looked.
3. Create a system of accountability by tracking key metrics and holding sales leaders accountable for results. This will help ensure that everyone is working towards the same goal and that progress is being made.  Keep them simple, easy to track and give the leadership time to drive to those results.  You can’t change the key KPI’s every quarter and expect the team to achieve them.
4. Encourage ongoing feedback so you can identify areas where improvement is needed and make adjustments accordingly. This feedback should come from both customers and team members.
 
Developing effective sales leadership is essential for any organization that wants to achieve consistent revenue growth. By following these strategies, you can set your sales team up for success!
 
Tips for Building a Stronger Team Beneath Your Sales Leader
 
1. Clearly define roles and responsibilities.
2. Set expectations and hold team members accountable.
3. Foster a culture of open communication and collaboration.
4. Encourage ongoing skills development and training.
5. Reward and recognize individual and team successes.
 
Conclusion
 
In conclusion, sales leadership is essential for consistent revenue growth. It provides a structure and guidance that allows sales teams to reach their goals and generate more revenue. Leaders are also responsible for creating an atmosphere of trust among the team members that increases employee engagement and loyalty. With effective sales leadership, you can ensure your team is meeting its objectives while maximizing the potential of each individual’s skillset.
 
If you would like to discuss your sales team, send an email to syelleness@gmail.com for a free consultation.
 
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The Power of Interim Sales Leadership: Transforming your Business Approach

4/11/2023

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​In the fast-paced world of business, change is inevitable. From market fluctuations to unexpected internal shifts, companies must always adapt to stay competitive. But when it comes to sales leadership, many businesses struggle with finding the right fit for their needs. Enter interim sales leadership – a powerful solution that can transform your entire approach to sales and provide you proven sales experience at a fraction of the cost. In this post, we'll explore what interim sales leadership is, how it works, and why it could be exactly what your business needs to thrive in an ever-changing landscape. Get ready to discover the power of interim sales leadership!
 
What is Interim Sales Leadership?
 
The role of interim sales leadership is to provide expert guidance and support to businesses during periods of change or transition. Interim sales leaders are experienced executives who can step in on a short-term basis to help companies realign their sales strategies, improve performance, and achieve desired results.  They help you build the proper foundation and then help you find a long-term leader to fit your organization’s needs.
 
An interim sales leader can be an invaluable resource for businesses that are experiencing challenges with their sales operations. By working with an interim leader, companies can get the specific guidance and support they need to make necessary changes and achieve desired results.  They typically focus on things like the proper sales process, leveraging your CRM, review compensation plans for alignment, and instill performance programs.
 
If your business is facing challenges with its sales operations, consider working with an interim sales leader. An interim leader can provide the expert guidance and support you need to improve performance and achieve desired results.
 
Benefits of Having an Interim Sales Leader
 
An Interim Sales Leader can help your company in several ways:
 
1. They can bring a fresh perspective to your sales team and help them to refocus their efforts.
2. An Interim Sales Leader can assess your current sales strategy and make necessary changes to help increase sales and improve performance based on their experience.
3. They can also provide valuable coaching and mentorship to your sales team, helping them to reach their full potential.  They can help instill accountability.
4. An Interim Sales Leader can also reduce the stress on other departments by taking on the sales team and increasing productivity.
5. Finally, an Interim Sales Leader can help you to save time and money by implementing efficiencies within your sales process which can lead to shorter sales cycles and greater revenue.
 
When to Consider Hiring an Interim Sales Leader
 
When businesses are experiencing growth that is disrupting the business, in a positive or negative way. When changes in your sales strategy is needed or you are struggling to find the right sales leader for your organization, you may want to consider hiring an interim sales leader. This type of leader can help to assess the current sales teams and processes, identify gaps and areas for improvement, and develop and implement new strategies. Additionally, they can provide guidance and support to the sales team during times of transition. Businesses should consider hiring an interim sales leader when they are looking to make changes to their sales approach, need assistance with elevating their team's performance, or require additional expertise during periods of change.
 
How to Find the Right Interim Sales Leader
 
The first step in finding the right interim sales leader is to identify your company’s specific needs. Sales strategies and processes can vary greatly from company to company, so it’s important that you find an interim sales leader that fits your culture and needs. The great thing about hiring a great interim sales leader is that they don’t have to be experts in your product or service to make an impact on your organization.  Because they focus on the operations side, they don’t need vast experience in your industry. Once you know what your company needs, you can begin to narrow down your search.
There are a few different ways to find potential candidates for the position of interim sales leader. One option is to use a staffing agency that specializes in placing executives in temporary roles. This can be a good way to find qualified candidates, but it can also be expensive.
 
Another option is to reach out to your professional network. Ask trusted colleagues and connections if they know anyone who might be a good fit for the position. This method may take some time, but it can be worth it to find someone with the perfect skillset for your company. Interim sales leadership is more popular than ever, so ask for a reference from another fractional or interim person.  Example would be a fractional Chief Marketing Officer or Fractional Chief Financial Officer.
Once you have a few candidates in mind, set up interviews and really get to know each person. In addition to questions about their experience and qualifications, ask them about their leadership style and how they would approach sales at your company. By taking the time to find the right interim sales leader, you can set your company up for success during this crucial time period. 
 
What to Look for in an Interim Sales Leader
 
To find the right interim sales leader for your company, you should consider a few key factors. Firstly, you need to make sure that the leader has experience in running a sales team and achieving results. Secondly, they should be able to hit the ground running and quickly adapt to your company’s unique culture and processes. Lastly, they should be able to provide fresh perspectives and ideas to help drive sales growth.  Make sure they have experience as an actual sales leader in the past and ideally, they have experience in working with other companies in an interim role.
If you can find an interim sales leader who meets all these criteria, you will have found someone who can transform your business approach and help take your company to the next level.
 
Tips for Working with an Interim Sales Leader
 
1. Define the scope of the project and establish clear expectations with the interim sales leader. What is the objective of the engagement? What specific results are you looking for? Be sure to communicate these expectations upfront to avoid misunderstandings later. 
2. Establish an open and honest communication channel with the interim sales leader. Encourage feedback and different perspectives to make the most of the engagement. This is critical for your organization to achieve the desired results.
3. Leverage the interim sales leader's experience and network. Ask for introductions to key contacts and decision-makers that can help move projects forward.
4. Be prepared to make decisions quickly. Interim Sales Leaders are often brought in to turn around struggling sales teams, so time is often of the essence. Be ready to act on recommendations and implement change rapidly.
5. Keep an open mind towards new ideas and approaches proposed by the interim sales leader. Even if they differ from your own, remember that they may be based on years of successful experience leading sales teams in other organizations.  Part of why you have brought them in is because something wasn’t working the way you wanted it too before. So, change is needed.
 
Conclusion
 
Interim sales leadership offers businesses a unique opportunity to leverage the experience and knowledge of experienced leaders, while ensuring that they stay on track with their strategic objectives. It can provide an invaluable tool when companies are looking to drive growth or explore new markets. However, it is important to be aware of the full implications of bringing in an interim sales leader - particularly when it comes to team dynamics and creating a collaborative culture. With careful consideration and planning, utilizing an interim sales leader can truly transform any organization's approach for long-term success.
 

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The Future of Selling: Predicted Challenges Facing Sales Reps in 2023

4/4/2023

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​As we approach the year 2023, sales reps are faced with an ever-changing landscape in which they must navigate to meet their targets and exceed expectations. With advancements in technology, shifting consumer behaviors, and economic shifts, it's crucial for sales professionals to stay ahead of the curve. In this blog post, we'll explore some of the predicted challenges facing sales reps in the future of selling and what steps they can take to ensure success. So, buckle up and get ready for a glimpse into what lies ahead!
 
Introduction
 
Sales representatives are the backbone of any company that sells products or services. They are the ones who talk to customers, answer their questions, and close the deal, but did you know that 60% of sales reps miss their quota every year?  Did you know that less than 30% of sales reps have been selling for more than 10 years? 
The future of selling is changing, and sales reps will need to change with it. Here are some of the predicted challenges facing sales reps in the future:
 
1. The rise of artificial intelligence (AI) and automation.
2. More buyers going online and using self-service options.
3. Increased competition from direct sales channels and online marketplaces.
4. The need for more specialized knowledge and skills.
5. Greater pressure to meet quotas and targets.

 
Challenge 1: Automation and Technology
 
As the world progresses, so too does the way we sell. In a recent study by The Economist Intelligence Unit, sales reps were asked about the challenges they face when trying to sell in the current market. The number one challenge? Automation and technology.
 
With the rise of automation and technology in sales, many reps are feeling pressure to keep up. According to the study, 43% of respondents said that they feel their skills are not keeping pace with the changes in technology. This can be a difficult challenge to overcome, as it requires staying on top of new trends and developments to maintain a competitive edge.
 Additionally, 37% of respondents said that they believe their jobs will be replaced by automation or technology within the next five years. This is a significant increase from previous years, indicating that reps are feeling more and more insecure about their future in sales.
To stay ahead of the curve, sales reps must continuously educate themselves on new automation and technology tools that can help them sell more effectively. Additionally, they must be willing to adapt their selling methods to incorporate these new tools. Only by staying ahead of the curve will sales reps be able to survive – and thrive – in the future of selling.

 
Challenge 2: Data Driven Insights
 
To be successful in the future, sales reps will need to be comfortable with data. They'll need to be able to understand and use data to drive their decisions. This means that they'll need to be comfortable working with data analytics tools and platforms. Additionally, they'll need to be able to create reports and presentations that clearly communicate their findings.
Sales leaders may either need to hire sales analysts to arm the sales team with the proper data for their industry or be prepared to invest in training to help the sales team to be self-sufficient in leveraging data to help them grow.  Leaders can’t expect the sales team to tackle this on their own.

 
Challenge 3: Adapting to Customer Needs
 
To stay ahead of the curve, sales reps will need to be adaptable to the ever-changing needs of their customers. With technology advancements and the ever-growing pool of competition, customers now have more options than ever before. To keep up with the competition, sales reps will need to be able to quickly adapt to the changing needs of their customers.
Some predicted challenges that sales reps will face in regard to adapting to customer needs include:
 
 
1. Increased Competition
 
As technology advances and makes it easier for customers to comparison shop, the level of competition that sales reps face will increase. To stay ahead of the competition, sales reps will need to be able offer a unique value proposition that sets them apart from the rest. They will also need to be able adapt their selling strategies on the fly in order keep up with the competition.
 
2. More Informed Customers
 
Thanks in part to the internet, customers are now more informed than ever before. They are able research products and services online before even talking to a sales rep. 70% of a customers research about a product or service is done online before they every speak to a person, if they even do!  Companies need to invest in their websites and their digital footprint to provide the right information when the customer wants it.
 

Conclusion
 
The future of selling is rapidly changing, and sales reps will need to adapt to the emerging digital landscape. But so do sales leaders and companies need to adapt. As technology advances and customer expectations continue to evolve, sales reps must be prepared for new challenges over the coming years. By leveraging the right tools, staying ahead of trends in their industry, and engaging customers on a deeper level than ever before, sales reps can successfully navigate these changes and achieve success in 2023.  The ones that can do this the best will rise to the top in the years to come!
 
What help finding the next star for your sales organization? Click here to set-up a free consultation.
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    Author:

    Scott Yelle, Founder of NE Sales Solutions

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PO Box 86
​N. Eastham, MA 02651
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  • Home
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